What is SushiDelivery.my?

Sushi Delivery Malaysia specialises in serving corporate orders for various occasions with express delivery of fresh & premium Japanese cuisine! We provide excellent grade sashimi and gourmet handmade sushi, meticulously prepared by our chefs. Perfect for corporate events, meetings & personal indulgence.


Is Sushi Delivery Malaysia’s food prepared in a home kitchen?

Absolutely not! Our food is meticulously prepared in a commercial kitchen, adhering to the highest standards of hygiene and food preparation set by Malaysia’s Ministry of Health. We prioritize the safety and well-being of our customers by ensuring that every dish is prepared in a clean and sanitized environment.


Is Sushi Delivery Malaysia halal-certified?

Our food menu doesn't include pork, lard, mirin, or alcohol, and it's prepared by Muslim chefs and kitchen crew. While we're not halal-certified, we prioritize providing options that adhere to Islamic dietary guidelines. If you have any questions, feel free to reach out to us!


Where are the areas that you provide delivery service?

Currently, we offer delivery to various locations in the Klang Valley, including the KL Area, Petaling Jaya, Subang, Puchong, Sunway, and more. For specific details regarding delivery charges based on your area or zone, as well as any ongoing free delivery promotions, please refer to our Delivery Info page.

Stay tuned, as we're expanding our delivery service to the rest of Malaysia soon! We're excited to bring our delicious offerings to even more locations, so keep an eye out for updates on our expansion. Thank you for your support and patience as we grow our delivery network to serve you better!


What is the estimated time of delivery per order?

Each of our orders is freshly prepared within 60 minutes before pick-up to guarantee the utmost freshness of your food. Subsequently, delivery to your doorstep occurs within an hour upon being passed to the driver (excluding unforeseen circumstances like traffic or weather issues). We're committed to ensuring that your dining experience is not only delicious but also punctual and convenient.


I forgot to add an item to my order. What can I do?

Not to worry! If you encounter any issues or have questions, simply reach out to us via Whatsapp at +60 13-949 1485. Our friendly support team is always here to assist you promptly and ensure that your concerns are addressed. Your satisfaction is our priority, and we're dedicated to providing you with the best experience possible!


I need to change my order details.

Absolutely! If you need assistance or have any questions, simply contact us via Whatsapp at +60 13-949 1485 with your booking reference number, and our friendly support team will be standing by to assist you promptly. We're here to ensure your experience with us is smooth and enjoyable from start to finish!


What are your operating hours?

We offer delivery to all locations within the Klang Valley from 11AM to 9PM daily. Whether you're craving sushi for lunch or dinner, we've got you covered! For any inquiries, our team is available 24/7 to assist you. Feel free to reach out to us anytime, and we'll be happy to assist!


How can I be sure that my sushi and sashimi is fresh when I receive it?

In addition to preparing each order directly before sending it out for maximum freshness, we take extra care by packing our sashimi with ice packs. This ensures that your order maintains the perfect temperature throughout the delivery process, guaranteeing the highest quality and freshness when it arrives at your doorstep.


How soon must I consume the sushi and sashimi after it arrives?

For the best dining experience, we strongly recommend consuming all sashimi and sushi within 2 hours of delivery. However, if you need to preserve its freshness for a longer period, you can store the food directly in the refrigerator upon receiving it. By doing so, you can extend the freshness of your sushi for up to 24 hours while maintaining its quality and flavor.


Are cutleries provided with my order?

In consideration of environmental concerns, disposable cutlery is not provided by default with your order. However, if you require cutlery, you can make a request under the "Notes/Special Instructions" column before checking out. We appreciate your understanding and support in our efforts to minimize waste and promote sustainability.


I had a bad experience - I want to complain!

In the rare event that you are unsatisfied with your experience, please don't hesitate to reach out to us directly via our hotline or email your feedback to support@sushidelivery.my. We are committed to addressing your concerns promptly and ensuring your satisfaction. Rest assured, we strive to deliver excellence with every order, and if there are any issues, we will provide a replacement item for any late or unsatisfactory orders. However, trust us, it's an occurrence we work hard to prevent!


I loved the food & the experience - how can I share about it with others?

We greatly appreciate your support and feedback. If you've enjoyed your experience with us, we would be honored if you could share your thoughts and recommendations with others. Feel free to leave us a review on our Facebook or Google, share your experience on your social media channels, and tag us. Sharing your positive experiences with your family and friends is the greatest compliment we could receive, and we're thrilled to have you as part of our community!


I’m currently overseas. Can I order your sushi online and have it sent to my families and friends in Kuala Lumpur, Malaysia?

Absolutely! Simply place your order online, providing the delivery location and contact details. If there are any specific instructions or special requests you'd like to include with your order, feel free to add them in the remarks section. We're here to ensure your dining experience is tailored to your preferences and needs. Let us know how we can make your order perfect for you!

Looking to plan a surprise delivery for your loved ones? Get in touch with us now via WhatsApp at +60 13-949 1485 with your details, and we'll make it happen! Whether it's a special occasion or just a thoughtful gesture, we're here to help you create memorable moments with our delicious Japanese cuisine. Let us know your preferences, and we'll take care of the rest!